Privacy Policy

Obnold Pte Ltd ("Obnold", "we", "us", or "our") provides Obnold Location Stock, a merchant-admin application for Shopify. This Privacy Policy explains how we process information when a merchant installs or uses the app.

Information we process

To operate the app, we process the following business information:

• Shopify authentication and session information needed to connect the app to a merchant's shop and maintain that connection.
• Location information synced from Shopify, including location identifiers, names, addresses, contact details, active status, and Shopify fulfillment status, as well as the merchant's location visibility, display-name, and sort-order settings.
• Location sync state, such as the time of the last sync and any sync error needed to operate the app.
• Subscription state, including the selected plan, trial or subscription status, renewal-related dates, and related cached state supplied through Shopify's app-pricing services.

The app also accesses product, variant, and inventory information from Shopify to display inventory by location and to perform an adjustment requested by a merchant. Shopify remains the source of truth for inventory quantities; the app does not independently store inventory quantities as its own inventory record.

Information we do not process

Obnold Location Stock does not collect or store customer data or order data. The app does not use storefront or theme tracking, and does not perform customer tracking.

How we use information

We use the information described above to:

• authenticate and provide the app to the merchant;
• sync and present Shopify locations and inventory;
• send a merchant-authorized inventory adjustment to Shopify when the merchant confirms it;
• check and provide subscription access; and
• maintain, secure, and support the app.

How information is shared

We use Shopify's APIs to obtain the location and inventory information needed for the app and to send merchant-authorized inventory adjustments to Shopify. We may process information through the service providers that operate the app for us, and disclose information where required by applicable law. We do not sell personal information.

Data retention and deletion

We retain Shopify session information, synced location and sync state, and cached subscription state only while needed to provide and operate the app. When the app is uninstalled, the app removes the shop's session information and cached billing state. Following Shopify's shop data-deletion process, we delete the remaining operational data for the shop, including synced locations and sync state.

A merchant may also request deletion or ask a question about retained information by contacting us at support@obnold.com.

Security

We use measures designed to protect the information we process, including Shopify's authentication mechanisms and safeguards appropriate to the app's operation. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

International processing

Information may be processed in countries other than the country where a merchant is located, including where Shopify and the service providers used to operate the app process information. We handle that information in accordance with this Policy and applicable law.

Merchant privacy requests

Subject to applicable law, merchants may request access to, correction of, or deletion of information we hold about their shop, or raise a privacy concern. Please contact support@obnold.com. We may need to verify that the requester is authorized to act for the merchant. Information controlled by Shopify may also need to be managed through Shopify.

Changes to this Policy

We may update this Policy to reflect changes to the app or applicable law. We will post the updated version on this page and revise the "Last updated" date.

Contact

Obnold Pte Ltd
68 Circular Road, #02-01
Singapore 049422
support@obnold.com